Gigi is one of the top realtors in this highly competitive market. Although being extremely busy, she is very responsive and considerate on a personal level. She responds to our messages and requests timely even outside of regular working hours. She also understands our needs very well by asking the right questions and through her observations during the house tours with us. Our particular situation is special in many ways. From the very beginning, it's already a complicated transaction as we're also in the process of selling another house with another agent; loan process is tricky for our >2mm loan amount; the house we're interested in has challenging property line disputes which significantly affects our remodeling/addition plans. There's ups and downs for sure along the way, but we're grateful and glad to have Gigi helped us navigate throughout this journey.